Quality

What Happens If Something Goes Wrong?

The question everyone asks. Here's an honest look at risks, warranties, and what to do if you have complications.

This is the number one concern we hear: "What if something goes wrong after I'm back home?" It's a legitimate question, and pretending the risk doesn't exist would be dishonest.

So let's address it directly.

First: How Often Do Things Go Wrong?

A 2022 British Dental Association survey found that 86% of dentists reported treating complications from overseas dental work at some point in their careers. That sounds alarming — until you consider context.

That statistic includes all overseas dental work: cheap clinics in random countries, unlicensed providers, and patients who did zero research. It's also a career-spanning number, not an annual rate.

When patients choose vetted clinics that use internationally recognized materials, complication rates are comparable to domestic dental work. The difference isn't origin — it's quality.

What "Going Wrong" Actually Looks Like

Let's separate the types of issues:

Minor Issues (Common)

  • Sensitivity after veneers — usually resolves in 2-4 weeks
  • Minor adjustments needed to bite — can often be done locally
  • Temporary swelling or discomfort — normal post-procedure
  • Color mismatch concerns — addressable with clinic communication

These are handled via WhatsApp with your clinic, sometimes with a local dentist doing minor adjustments.

Serious Issues (Rare)

  • Implant failure — happens in ~3-5% of cases (same as USA)
  • Infection requiring treatment — rare with proper aftercare
  • Veneer debonding — more common with composite than porcelain
  • Need for redo or replacement — covered under warranty

These may require returning to Colombia or significant local treatment.

The Warranty Safety Net

This is why warranty terms matter so much. Reputable clinics offer:

Procedure Standard Warranty What It Covers
Porcelain veneers 1-3 years Chips, cracks, debonding
Dental implant post 3-5 years (some: lifetime) Implant failure
Implant crown 1-2 years Crown damage
Crowns/bridges 1 year Fit issues, damage

Example: Colombia Care Dental offers a lifetime warranty on implant posts — "If it fails, we replace it for free." That means if your implant fails in year 5, they'll redo it at no cost (you pay for travel).

Important: Warranties typically require you to return to the original clinic for the corrective work. They cover the procedure, not your flights and hotels.

The Step-by-Step If Something Goes Wrong

  1. 1

    Contact your Colombian clinic immediately via WhatsApp

    Send photos and videos of the issue. Most clinics respond within hours. They can often assess remotely and advise on next steps.

  2. 2

    Document everything

    Take photos, note dates, save all communications. This protects you if there's a warranty claim.

  3. 3

    For emergencies, see a local dentist

    If you're in pain or have an active infection, get immediate care locally. Keep receipts — your Colombian clinic may reimburse or credit you.

  4. 4

    Coordinate a return trip if needed

    For warranty work, you'll typically need to return. The clinic will schedule priority appointments.

Can U.S. Dentists Help?

Yes, with caveats.

Some American dentists are hesitant to work on overseas dental work due to:

The solution: Choose clinics that use internationally recognized brands — Straumann, Nobel Biocare, BioHorizons, Zimmer Biomet for implants; E-max for veneers. Any qualified U.S. dentist can work with these.

Get documentation from your Colombian clinic specifying exactly what materials were used. This makes U.S. follow-up much easier.

Reducing Your Risk

Most complications are preventable with good choices upfront:

The Honest Bottom Line

Yes, something could go wrong. That's true of any dental procedure, anywhere in the world. The question isn't whether risk exists — it's whether the risk is manageable.

With a vetted clinic, quality materials, and good warranties, the risk profile of dental work in Medellín is comparable to dental work at home. The difference is you're $15,000-25,000 richer.

If something does go wrong, you have options: remote assessment, local emergency care, warranty coverage, and the ability to return. It's not ideal, but it's not catastrophic either.

The people who regret dental tourism are usually those who chose poorly — the cheapest option, the clinic with no reviews, the vague warranty. Do your homework, and you'll almost certainly be fine.

Connect With Vetted Clinics

We only work with clinics that offer clear warranties and use recognized materials.

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